Tuesday, September 28, 2010

I thought that I'd share a call that I took last night.

Me: Thank You for Calling Verizon, May I have the Phone Number on your account?
Caller: ok, its xxx-xxx-xxx
Me: Maybe I heard that wrong, can you give it to me again
Calller: xxx-xxx-xxx
Me: Sir, that's only 9 digits. Can you give it to me one more time?
Caller: Ok The Number is xxx-xxx-xxx
Me: *sits there and thinks*
Me: Sir could that be your Social Security Number?
*Caller immediately starts to recite his ss #*
Me: Sir, I don't actually need your ss #. Lets try something different. What is your street address?
Caller: *gives address*
Me: *punches in address and hits enter. Only business names appear on screen*
Me: "What is the name on the account?"
Caller: *gives name*
Me: "Sir, I'm having trouble finding you on the system."
Customer: "Well, I need to change some things on my account."
Me: *ears perk up*
Me: "You need to add or take something off of your account?"
Customer: "Yes"
Me: *abject relief*
Me: "Well, I'll have to send you over to billling for that, ok?"
Customer: "Ok"
Me: "One moment. Thank you for callling Verizon."

Sunday, June 20, 2010


My Dad

It was a particularly poigniant father's day for me this year due to his passing 21 days ago. Has it really been 3 weeks? Time can be both infuriating and fleeting, something of a paradox. A year can seem like a day and a day can seem like a year.

I was visiting my mother in Arkansas this weekend. It was nice to see & take care of her. Somewhat less enjoyable was going through some of Dad's things, most of which were uniquely his. A roman sword, confederate money, a BYU watch, a couple of papreweights, a 1984 BYU national championship banner - all things that reflected a portion of who he was.


One of my earliest memories of my father was when I was about 4 or 5. Dad took me to an airfield several hours away to look at the vintage aircraft, another hobby of his. I remember mother gave me spending money before we left: $1, all in dimes. I spent it on donuts, if I recall correctly. He took several pictures of me with the aircraft in the background and had someone else take one with the both of us, I think.

Dad's service in the church was unparalleled. He was 100% active and went at it with all his might all of the time. I remember when he was Elder's Quorum president the Magnolia ward had 86% hometeaching, the highest in the stake. Not so much because of his motivational skills but because he did most of it himself, spending 2-3 hours some Sundays visiting with families. This was after 3 hours of church and any meetings that went with his callings. He would never just skip anything. It was something that I didn't appreciate at the time but that I do now.

Also memorable were the many Saturdays that Dad & I spent remodeling the old house on Height st. We took one bathroom out, put another one in, nailed many sheets of paneling onto the walls, put up additional walls, and did quite a bit of ad hoc plumbing. He had no training in any of these things but got through all of the projects through sheer will & determination. Again, I didn't really enjoy these things at the time but I still use the confidence & skills that I acquired on those Saturday mornings.

Dad & I had our disagreements from time to time, mostly during my teenage years, but I never once doubted that he loved me. Some complain that their father never told them how he felt. Not my Dad. He would tell me almost daily. He was wonderful that way. And he spent plenty of time with me at church functions, family vacations, father/son outings, and just talking in the car sometimes. He and Mom were also regular fixtures at my band concerts.

His life serves as testament that some things in life are worth pursuing with a clear mind and an unwavering, unending effort.


I miss him very much.

Saturday, May 29, 2010

Is feeling extra tall today in his new shoes!

Sunday, May 09, 2010

Sunday school is slow today. Maybe a little trombone would liven things up.

Wednesday, April 14, 2010

A brutal day at work. but im at the park now and the weather is wonderful.

Thursday, March 25, 2010

The cactus' are in at the mart. I'm excited! A pretty good variety too. I'll take that one & that one & that one & that one....

Monday, March 22, 2010

I'm out of dew. That makes me sad.

Sunday, March 14, 2010

I miss sn nfl. They ought to rebroadcast a game and pretend that its new. I would be ok with that.

Monday, March 08, 2010

We have the planter beds built and filled. M put onions in one of them but I'm afraid to plant more than that this early in the season. I'll have to post some pictures later.

Also, the front lawn is looking better. The tall fescue that I seeded in the bermuda last october has been greening up nicely with the recent rain. I just wish that more of it had taken. When things dry up I'll seed again with tall fescue mixed with annual rye.